According to reports, UPS allegedly told their drivers across the country not to pick up packages from six major retailers, including Nike and Macy's.
An internal message was obtained by The Wall Street Journal and confirmed the temporary shipping restrictions. “No exceptions,” the message allegedly said.
The Hill reports that a UPS spokesperson stated if the demand exceeds planned space then they “will work with our larger customers to ensure the volume gets picked up and delivered as more capacity becomes available in our network.”
“We are pleased with the way the UPS network is performing as we exit the Thanksgiving holiday and move into the month of December, delivering record volume,” the spokesperson continued. “UPS continues to work closely with our largest customers to steer volume to capacity and ensure the UPS network is reliable for all customers.”
“This collaboration includes specific capacity allocations last weekend and throughout the holiday season,” they added. “We’ve worked with our large retail customers to ensure they are aware of how much capacity is available to them.”
According to ShipMatrix Inc., a software provider that analyzes shipping data, the combination of holiday shipments and continued orders of household essentials amid the pandemic is expected to lead to a surplus of about 7 million daily packages between Thanksgiving and Christmas.
UPS added in its statement to The Hill that the company “is committed to maintaining the reliability of its network for other customers, including small- and medium-sized businesses, which have been hit hardest during the pandemic and are also seeing an increase in holiday volume.”
“The network capacity for our SMB [small- and medium-sized business] customers must also remain strong to help the recovery of this vital part of the economy,” the statement added.
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